Frequently asked questions about Pergola Selt Systems

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1. What are the benefits of a pergola?

Pergolas provide homeowners the flexibility to control the climate in their favor and aesthetically enhance their outdoor spaces. Pergolas help add character to your backyards and further extend your living space. A pergola system gives you the leverage against unpredictable weather of any sort.

2. How much does a system cost?

We advise interested customers and dealers to fill out a form to receive a quote. We understand interested parties want quick quotes at their fingertips. However, the ordering process is quite complex and requires further information to provide an accurate quote.

3. How long does it take to receive?

Each pergola is custom made at our 650,000 square foot manufacturer in Opole, Poland. The pergolas take 8-9 weeks to build and ship to our warehouse in Elmhurst, IL. If you’re trying to time the seasons, we recommend ordering ahead.

4. How does shipping work?

Both residential buyers and dealers are responsible for the cost of shipping from Chicago, IL to their selected destination. We currently are only shipping inside the United States.

5. What are the materials of the system?

The pergola systems are made of powder-coated aluminum profiles and stainless and galvanized steel components. The roof framework is made of aluminum operable blades. The powder-coating process ensures a tough surface which strongly protects against chipping and peeling. Not to mention, the powder coating process is much more environmentally friendly than alternative processes.

6. Why aluminum?

  • Less maintenance
  • Privacy
  • Home value
  • Light weight
  • Portability
  • No termites
  • No burns
  • No warping or cracking
  • No painting

7. What sizes do the systems come in?

The SB 400 model has a maximum Width of 13’ & Projection of 23’
The SB 500 model has a maximum Width of 16’ & Projection of 23’

*Please note additional modules can be added in the SB 500 model to cover more square footage. Also, all blades correspond to the width of the system, not the projection.


8. What is the height of the systems?

The height for both systems is measured in 3 ways: frame maximum height, free clearance of the frame and maximum height to change the angle of the blades.

SB 400 Max Measurements:
Frame maximum height: 10’
Free clearance of the frame: 9’
Maximum height to change blades: 10.5’

SB 500 Max Measurements:
Frame maximum height: 10’
Free clearance of the frame: 9’
Maximum height to change blades: 10.5’

9. What are my options for colors?

Our systems come in 2 standard colors: Graphite & White. For a 10% upcharge our non-standard colors include the entire RAL palette wheel which can be seen here.

RAL Palette (view PDF)

10. What sort of additional features are offered?

Additional features include 3 styles of enclosing options. Electric drive fabrics, Sliding Modules with screen Fabrics and Sliding Modules with Blades. In addition to enclosing options we offer interior LED lighting.

11. Can the angles of the blades be changed?

Yes, the inclination can be altered and stopped at your preference.

12. What temperatures can the system withstand?

The support structure can withstand between -22 to 122 degrees Fahrenheit.

13. Does the system protect against rain?

Yes, the system is waterproof thanks to an integrated gutter drainage system. The gutter rests below the mobile roof and funnels through the front 2 posts which then drains at the footing of the posts.

14. What is the wind rating of the system?

For both systems, the Roof has a wind resistance of 55.923 mph and the construction resistance is 49.712 mph.

15. Snowfall?

The system should not be used in case of heavy snow fall, rain or hailstorms and the mobile roof should be left open.

16. What tools are needed for assembly?

  • Drill bits for metal and concrete
  • Hammer drill
  • Ladder/Scaffolding, crane, bucket truck, loaded crane
  • Screwdriver
  • Measure
  • Hammer
  • Pencil
  • Bubble Level
  • Flat wrenches
  • Allen Keys
  • Rope for protections
  • Torque wrench

17. Do we offer heating, fans or misting?

At this time we do not offer any of the three.

18. What is the supply voltage and power consumption?

We use a 24V Elero Piccolo XL Linear Drive. The system can be started manually with a switch.

19. What is the ingress protection?

IP65 Enclosure – IP rated as “dust tight” and protected against water projected from a nozzle.


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